Quartz Appliance Repair Roswell respects your privacy. The Website is primarily informational and includes a call request form that sends submissions to us via email. The Company does not process transactions or collect credit card information on the site. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights and choices available to you regarding your information.

Information we collect: Personal information you provide when you contact us or submit a service request form, such as your name and contact details to respond to inquiries or perform services, and information about your service needs. We also collect non-personal data automatically when you visit the Website, including device information, IP address, browser type, and usage data, collected via cookies or web beacons.

We use the information to respond to inquiries, coordinate service, and improve the Website and services. Submissions from the call request form are routed to us via email for processing, and we may contact you by phone, email, or text for service-related purposes.

Sharing of information: We may share your information with our trusted partners to support operational and service needs, including coordinating service, dispatching technicians, and other activities necessary to provide and improve services. We do not sell your personal information to third parties.

Cookies and tracking technologies: We may use cookies and web beacons to collect non-personal browsing data to improve your experience on the Website. You may manage cookies through your browser settings or other available controls; however, disabling cookies may affect site functionality.

Data retention and security: We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or loss. However, no security system is perfect, and we cannot guarantee absolute security.

Your rights and choices: You may request access to, correction of, or deletion of your personal information where available, or withdraw consent where applicable, consistent with legal rights and obligations. To exercise these rights, contact us through the opt-out phone number provided below or via the contact methods described in this policy, noting that we may verify your identity before fulfilling requests.

Agreement, disputes, and limitations of liability: By contacting Quartz Appliance Repair Roswell or submitting a service request, you agree to the following terms: 1) You authorize us and our partners to contact you by phone, email, or text for service-related purposes. 2) You acknowledge that your information may be shared with our trusted partners for operational and service needs. 3) You understand that non-personal browsing data may be collected through cookies or web beacons to improve your user experience. 4) You waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. 5) The maximum compensation for any claims is limited to $100. 6) You agree to bear your own legal fees and expenses in the event of a dispute. This clause applies to all claims to the fullest extent permitted by applicable law and remains subject to applicable consumer protection rights. For any disputes, you agree to attempt resolution through direct negotiation prior to initiating formal proceedings.

Opt-out and policy updates: If you wish to opt out of certain communications or data uses, you may call the opt-out phone number: (770) 215-2919. We may update this Privacy Policy from time to time; material changes will be posted on the Website, and your continued use of the site after such updates constitutes your acceptance of the updated policy.